Membership Agreement
1. Parties
This membership agreement ("Agreement") is entered into between:
Shopshipy Platform
as "Provider of E-commerce Intermediary Services, E-commerce Service Provider, and Provider of Logistics and International Transportation Services"
which provides services through its official website and applications ("Shopshipy"),
and
User/Member who intends to use the Platform and Shopshipy services ("Member"),
is concluded. Hereafter, "Shopshipy" and "Member" are individually referred to as "Party" and collectively as "Parties".
2. Subject of Agreement
By approving this Agreement and/or using the Platform, the Member accepts its terms.
- Purchase, sale and registration of products in the Retail section
- Purchase, sale and registration of products in the Wholesale / B2B section
- Air, land, sea and rail transportation services
- Parcel shipping and container shipping
- Customs, logistics, warehousing, import and export services
- Publication of commercial advertisements, import/export requirements and tenders
- E-commerce intermediary services
- Creating and managing user account on the Platform
The subject of this Agreement is to determine the rights, obligations and conditions related to the Member's membership in the Shopshipy Platform and the use of services provided in the following areas:
3. Definitions
Shopshipy Platform
The official website and applications through which Shopshipy's retail, logistics and commercial services are provided.
Marketplace
An environment where sellers and buyers (B2C and B2B) are connected and transactions are carried out under Shopshipy's supervision.
Buyer
A natural or legal person user who purchases goods or services through the Platform.
Seller
A natural or legal person user who offers products or services for sale on the Platform.
Personal Data
Information that identifies the user.
User Account / My Account
The Member's private space where transactions, advertisements, order management, wallet and information are located.
4. Membership Conditions
- Membership is completed by providing accurate, complete and up-to-date information.
- The Member must be at least 18 years old.
- Shopshipy may approve, reject, suspend or terminate membership.
- The Member is fully responsible for the accuracy of the registered information.
- In case of providing incorrect information, Shopshipy has the right to limit or block membership.
5. Member's Responsibilities and Obligations
- Use the Platform in accordance with laws, policies and ethical principles.
- Keep the password and account information confidential.
- Refrain from publishing illegal, immoral, infringing intellectual property rights or harmful content.
- Avoid creating fake accounts or using others' information.
- Refrain from any activity that causes damage to the Platform, server, system or other users.
5.1. The Member undertakes to:
5.2. Any transaction made with the Member's username belongs to the Member himself/herself.
6. Shopshipy's Obligations and Responsibilities
6.1. Shopshipy is the provider of the communication platform between seller and buyer, and sellers are personally responsible for the quality, authenticity, shipping, warranty, after-sales service and invoices of products.
- Disputes between buyer and seller
- Quality or conditions of goods sold by sellers
- Loss and damage arising from user error
- Illegal activities of users
- Content published by members
6.2. Shopshipy is not responsible for the following:
- Limit, block or terminate Member's access
- Delete content if necessary
- Modify, update or stop the Platform
6.3. Shopshipy has the right to:
7. Payments and Financial Transactions
- Payments are made by the Member to Shopshipy's account.
- By paying to Shopshipy, the Member's financial obligation to the seller is considered settled.
- Transfer of the amount to the seller is made according to Shopshipy's internal financial rules.
7.1. Payment conditions in Shopshipy are as follows:
7.2. In case of duplicate payment by the Member, Shopshipy is not responsible.
8. Content, Comments and Intellectual Property
- 8.1. The Member is responsible for all uploaded content (images, videos, descriptions, comments, etc.).
- Shopshipy may share comments with the seller in accordance with the law.
- 8.3. By submitting content, the Member grants Shopshipy the right to use it non-exclusively, without time and place limitations.
9. Personal Data Protection
- 9.1. Shopshipy guarantees the protection of the Member's personal information in accordance with relevant laws (including KVKK of Turkey for Turkish users).
- The processing method is fully described in the "Privacy Policy Text".
10. Termination of Membership
- 10.1. The Member may terminate his/her membership at any time.
- Shopshipy may also limit or cancel membership at its discretion.
- After account deletion, it is not possible to recover or transfer points.
11. Agreement Changes
- 11.1. Shopshipy has the right to change this Agreement at any time.
- The new version will be effective upon publication on the website.
- Continued use of the Platform means acceptance of the changes.
12. Dispute Resolution
- 12.1. Disputes are reviewed through Shopshipy support.
- In case of disagreement, dispute resolution is carried out according to the laws of the country where Shopshipy's main company is registered.
13. Effectiveness
This Agreement becomes effective upon registration or use of the Shopshipy website/application.